We understand that support is key to success in our industry and have structured our business model accordingly

Business or after hours service requests can either be made by utilization of our online portal or contacting our main line (919) 900-4030. If an after hours request is made by phone, please leave a message in our emergency service mailbox and the on call technician will be paged.

We offer remote support by Teamviewer for expedited results. For remote support, click here and tell your support representative your ID to allow connection. Unattended support is also available for customers enrolled in one of our S3 support contracts.


Our online portal allows instant service ticket submission, quote requests, invoice reviews, and more. For access to our online portal, please complete the form below:

S3 Customer Portal Access Request

Complete the form below to request access to our customer portal. Utilization of the portal expedites quote requests, service requests, and allows instant access to all projects, service orders, and invoices.